Technology Associate Consultant - Splunk

About the role

Telstra is hiring a permanent Technology Associate Consultant focused on Splunk ITSI, working in Defence environments. You will help senior technical staff engineer, develop, deliver and support observability and monitoring solutions, building foundational monitoring capability while supporting platform operations and service visibility. The role supports the DevSecOps team with configuration, testing, data onboarding and operational support.

Key responsibilities

• Configure monitoring, alerting and dashboards using Splunk and ITSI
• Support platform operations, including monitoring activities and basic incident response
• Help onboard data and integrate monitoring sources
• Collaborate with senior team members to support observability solution delivery
• Contribute to testing and validation of monitoring configurations
• Maintain documentation for monitoring configurations and operational procedures
• Identify monitoring gaps or issues and escalate where required
• Contribute to continuous improvement, including alert tuning and dashboard enhancements
• Support the transition of observability services to internal ownership

Required profile

• AGSVA NV2 security clearance or ability to obtain it
• Relevant tertiary qualification or equivalent experience
• Splunk training or certifications desirable
• Experience in IT technical support
• Exposure to monitoring or observability environments
• Experience in Agile practices

Required skills

• Foundational Splunk knowledge or adjacent technologies
• Monitoring and observability fundamentals
• Data awareness

What we offer

• Performance-related pay
• Access to thousands of learning programs
• Annual leave scheme and an additional Telstra day off
• 30% discount on Telstra products and services
• Toolkit provided (laptop, mobile phone and plan paid for)