Technical Delivery Manager – Government

About the role

Altana is looking for a Technical Delivery Manager to lead large‑scale software solutions for Australian government clients and the wider Asia‑Pacific region. You will bridge technical concepts and business value, presenting innovative solutions to both technical teams and senior executives.

Key responsibilities

• Onboard new users, provide training, technical support and build relationships with mission leaders.
• Analyse customer data to optimise outcomes and deliver analytical support as needed.
• Lead customer touchpoints, produce deliverables and ensure the value of Altana’s platform is clearly contextualised.
• Act as first point of contact for support requests, coordinating resources for rapid resolution.
• Synthesize feedback for Product and Engineering teams and coordinate with implementation engineers for successful delivery.
• Partner with Account Executives to identify expansion opportunities and drive account growth.

Required profile

• 5‑10+ years delivering software tools and frameworks to government organisations.
• Knowledge of public‑sector policies, border and trade processes, defence, sanctions or export controls.
• Strong presentation skills for both technical and executive audiences.
• Ability to correlate customer business problems with Altana’s solutions.
• Eligibility for at least an NV1 Australian Government security clearance.

Required skills

• Experience working with large datasets.
• Proficiency with modern AI tools.
• Technical delivery and implementation coordination.