Team Leader – Public Guardian Services

About the role

The Office of the Public Guardian (OPG) is seeking a Team Leader to oversee a team delivering guardianship and advocacy services for adults with impaired decision‑making capacity. This role ensures that client rights, wishes and preferences are central to all decisions while maintaining high‑quality service delivery.

Key responsibilities

• Lead, mentor and supervise a team, providing guidance on structured decision‑making and client‑centred advocacy.
• Manage performance, address complaints, and support staff learning and development.
• Advise the Manager on complex or conflicted cases in line with organisational policies and legislative frameworks.
• Maintain strong relationships with internal and external stakeholders.
• Collaborate on processes to monitor guardianship matters, identify trends and drive business improvements.
• Contribute to a positive workplace culture based on integrity, respect, courage and trust.

Required profile

• Degree in law from a recognised tertiary institution (highly desirable).
• Experience in legal guardianship or related services.
• Possession of a C‑class driver’s licence for travel to meetings and site visits.
• Strong leadership, communication and stakeholder‑engagement abilities.

Required skills