Supply Chain Program Manager, Operations Excellence

About the role

CHEP, a Brambles company, is looking for an experienced Program Manager to lead complex improvement and transformation programs across CHEP Australia's national operations network, which spans 21 service centres and several subcontracted ones. The role partners with Supply Chain leaders and operational teams to turn ideas into measurable outcomes, with a hybrid work model.

Key responsibilities

• Own and influence a portfolio of operational excellence and global programs, including major projects on safety, customer experience, productivity, efficiency and cost reduction.
• Turn operational improvement ideas from concept through to implementation.
• Lead continuous improvement, Lean and Six Sigma initiatives across the national operations.
• Coach project leads and operational teams to build continuous improvement capability.
• Set up project governance and manage multiple programs, milestones and deliverables.
• Design, implement and standardise improved work processes across the network.
• Use data and operational insights to understand problems, test opportunities and measure results.
• Translate best practice from the global Brambles network and external organisations.
• Lead regional delivery of global programs, including those linked to sustainability objectives and Global Operations Excellence.

Required profile

• Strong experience delivering Lean, Six Sigma, Continuous Improvement or Operations Excellence programs.
• Experience leading complex, business-wide projects from idea to implementation, with a track record of measurable operational and commercial outcomes.
• Project and change management capability, and experience across a multi-site or national network.
• Ability to analyse complex problems, turn data into recommendations and act, and to influence without formal authority.
• Commercial acumen and a proactive approach to moving complex programs forward.
• Tertiary qualification in Engineering or a related discipline preferred; Six Sigma Green Belt or equivalent and formal project management qualifications highly regarded.

Required skills

• Lean management and Six Sigma
• Continuous process improvement and operational excellence
• Data analysis and presentation to senior business leaders

The role sits within CHEP Australia's Supply Chain, working with senior leaders, service centre teams and global functions. CHEP Australia is an equal opportunity employer and welcomes applications from women, Aboriginal and Torres Strait Islander peoples and neurodivergent individuals, and offers reasonable adjustments during recruitment.