This job is no longer available
This job expired on 06/09/2026. It no longer accepts applications.
S&S Banking Consultant – Part‑Time
Suncorp Bank · Smithfield
Job description
About the role
Join Suncorp Bank as a Sales & Service (S&S) Banking Consultant in Smithfield. This part‑time, permanent position focuses on delivering exceptional face‑to‑face and phone support for everyday banking enquiries, account openings and digital onboarding.
Key responsibilities
- Provide customer‑obsessed service that drives satisfaction and first‑call resolution.
- Answer everyday banking enquiries and guide customers through account opening processes via phone or online channels.
- Educate and support customers on using Suncorp’s digital banking platforms, encouraging self‑service.
- Assist with digital onboarding to ensure a seamless experience for new clients.
- Listen actively, build trust, ask the right questions and exceed customer expectations, contributing to strong NPS results.
- Maintain a balanced team culture focused on people, customers, risk and performance.
- Ensure compliance with internal policies, privacy legislation, FSRA requirements and underwriting guidelines.
Required profile
- Proven experience delivering high‑quality customer service in a banking or financial services environment.
- Comfortable using digital tools and platforms to assist customers.
- Strong communication skills with the ability to listen, build trust and ask insightful questions.
- Commitment to compliance, risk management and performance standards.
Required skills
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Australia.
Salaries by job title
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Suncorp Bank
Smithfield
Related job offers
-
Bookkeeper / Accountant (Management & Tax)
Private Advertiser Smithfield -
Banking Consultant – Customer Experience (Part‑time)
ANZ Banking Group Limited Melbourne -
Banking Consultant – Part‑time (16 hrs/week) in Cooktown
ANZ Banking Group Limited Cooktown -
Banking Consultant – Part‑time (20 hrs/week) in Townsville
ANZ Banking Group Limited Townsville -
Accounts Assistant
sourcefit Eastwood