Specialist Technician – Systems Engineer for School IT Support

About the role

Bytewize is looking for experienced Systems Engineers / Specialist Technicians to provide technical support to Victorian schools through the Technical Support to Schools Program (TSSP). The role involves managing ICT infrastructure, supporting staff and students, and delivering professional development in a technology‑driven learning environment.

Key responsibilities

• Manage and maintain ICT infrastructure across Department of Education schools.
• Administer and support school networks, server environments and cloud services.
• Provide on‑site ICT support for large, technology‑rich learning spaces.
• Collaborate with school leadership teams and deliver ICT training as required.

Required profile

• Minimum 5 years of senior‑level IT support experience.
• Previous experience with the TSSP program, education sector, or equivalent corporate IT support.
• Ability to work independently and as part of a team, with strong problem‑solving and communication skills.
• Eligibility to work in Australia, a current driver’s licence, and willingness to undergo police and background checks.

Required skills

• Hyper‑V virtualization administration
• Windows and Linux server administration
• Google Workspace and Microsoft 365 cloud service administration
• Mobile Device Management (MDM) deployment and administration
• Cisco and HP enterprise networking (switching)
• Cisco wireless technologies (controllers, APs)
• Standard Operating Environment (SOE) and image deployment
• Support for large fleets of desktops, notebooks, 1:1 and BYOD devices
• Technical documentation

What we offer

• Salary range $90,000 – $110,000 AUD (pro‑rata), top rates based on skills and experience
• Regular performance‑based salary reviews
• Flexible employment options: contract or permanent, part‑time or full‑time
• Access to salary packaging options