Specialist Technician – Systems Engineer for School ICT Support

About the role

Bytewize is looking for experienced Systems Engineers / Specialist Technicians to deliver technical support to Victorian schools through the Technical Support to Schools Program (TSSP). The role involves managing ICT infrastructure, supporting staff and students, and administering complex enterprise environments across the Department of Education.

Key responsibilities

• Manage and maintain ICT infrastructure across Department of Education schools.
• Administer and support school networks and server environments.
• Provide ICT support services in large, technology‑driven learning environments.
• Collaborate with school leadership teams and deliver ICT professional development when required.

Required profile

• Minimum 5 years of senior‑level IT experience in education or corporate environments.
• Ability to work independently and as part of a team.
• Strong problem‑solving, escalation, and communication skills.
• Eligibility to work in Australia (citizen, PR or permanent visa), current driver’s licence and reliable vehicle.
• Willingness to undergo police and background checks.

Required skills

• Hyper‑V virtualization administration.
• Windows and Linux server administration.
• Cloud service administration (Google Workspace & Microsoft 365).
• Mobile Device Management (MDM) deployment and administration.
• Advanced enterprise networking (Cisco & HP switching).
• Cisco wireless technologies (controllers, APs).
• Standard Operating Environment (SOE) and image deployment with advanced troubleshooting.
• Support for large fleets of desktops, notebooks, 1:1 and BYOD device planning, deployment and management.
• Technical documentation.

What we offer

• Salary range $90,000 – $110,000 AUD (pro‑rated), top rates based on skills and experience.
• Regular performance‑based salary reviews.
• Flexible employment options: permanent, contract or casual, part‑time or full‑time.
• Access to salary packaging options.