Specialist Homelessness Service Caseworker

About the role

Newcastle Anglican's Samaritans Specialist Homelessness Service in the Kempsey local government area is hiring a part-time caseworker (4 days per week, 60 hours per fortnight). The service supports women and women with children who are at risk of homelessness, homeless, or in crisis, and provides after-hours support and accommodation for those affected by domestic and family violence.

Key responsibilities

• Assess the needs of women and their children and establish individual plans
• Refer clients and implement wrap-around services
• Work with clients at different levels of intensity and housing stability
• Act as first-level responder for women and children leaving domestic and family violence after hours, working through a safety plan until the next business day

Required profile

• Experience in case management practice and a strengths-based approach
• Demonstrated understanding of the complex needs of women and families facing homelessness and domestic violence
• Ability to work with minimal supervision in a multidisciplinary team
• Right to live and work in Australia

Required skills

• Excellent communication and interpersonal skills, including building rapport and listening to help clients make informed decisions
• Conflict resolution and change management skills
• High computer literacy and strong administrative skills
• Commitment to confidentiality and accountability, including client records
• Child protection, WH&S, cultural diversity and ethical practice principles
• Networking with government and non-government providers

What we offer

• Paid under the Social, Community, Home Care & Disability Services Award 2010-1, Level 4.1, at $46.70 per hour
• 14 weeks paid maternity leave or 3 weeks paid parental pay plus super contributions
• Salary packaging on mortgage, rent and bills, up to $636 per fortnight
• Meals and entertainment salary packaging up to $2,650
• Discounts on school enrolment fees and Medibank private health insurance, plus a fitness passport and employee assistance program