Site Reliability Engineer

About the role

Precisely is seeking a Site Reliability Engineer to ensure the reliability, performance, and scalability of its infrastructure platforms across on‑premises private cloud and AWS environments. You will bridge software engineering and operations, building automation, observability tooling, and reliability standards to support critical customer‑facing services.

Key responsibilities

• Set and maintain reliability standards (SLOs, SLIs, error budgets, alerting, logging, tracing) across CCX, RCX, and HMS environments.
• Build and maintain infrastructure‑as‑code, deployment automation, and observability tooling using Terraform, Ansible, Datadog, Python, and Bash.
• Guide CI/CD and deployment standards, embedding reliability, scalability, backup, recovery, and failure‑mode planning into service design.
• Lead Operational Readiness Reviews and major incident response, including incident command and stakeholder communication.
• Produce root‑cause analyses, implement preventive automation, and maintain runbooks and reliability backlogs.
• Ensure infrastructure meets security, compliance, and data‑protection requirements (SOC 2, FedRAMP).

Required profile

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
• 2‑3 years of systems or infrastructure engineering experience in an enterprise production environment.
• Strong proficiency with Linux (RHEL/Oracle Linux) in multi‑site, multi‑environment contexts.
• Hands‑on experience with Terraform and/or Ansible, and with AWS services (EC2, ECS, S3, VPC, IAM).
• Proficiency in Python or Bash for automation development.
• Experience building and maintaining monitoring and alerting systems (Datadog preferred) and solid understanding of TCP/IP networking, DNS, load balancing, and distributed systems.

Required skills

• Linux (RHEL/Oracle Linux)
• Terraform
• Ansible
• AWS (EC2, ECS, S3, VPC, IAM)
• Python
• Bash
• Datadog
• TCP/IP networking, DNS, load balancing
• CI/CD pipeline design