Service Technician - Heavy Equipment

About the role

Komatsu Australia is hiring a Service Technician in Mackay, Queensland. You will maintain and repair a diverse range of equipment and components to maximise reliability, performance and operational availability, while building strong relationships with customers through active communication with the Mackay Branch team.

Key responsibilities

• Diagnose, maintain and repair heavy equipment to maximise performance and minimise downtime.
• Deliver high-quality workmanship in line with safety and manufacturer standards.
• Use onboard monitoring systems to conduct machine diagnostics and fault-finding.
• Build strong customer relationships through exceptional service and communication.
• Complete accurate service reports, timesheets and job documentation.
• Support the wider service team and branch operations as required.
• Contribute to a safe and positive work environment.

Required profile

• Trade qualification as a Diesel Fitter or equivalent.
• Proven diagnostic and troubleshooting skills.
• Previous experience with Komatsu or similar heavy equipment (highly regarded).
• Current and valid driver's licence.

Required skills

• Ability to read and interpret mechanical and electrical drawings.
• Excellent communication skills and customer focus.
• Strong commitment to safety and safe work practices.

What we offer

• Roster Monday to Friday (5:2), with the option to move to a 7:7 roster.
• Competitive salary tailored to skills and experience, paid weekly, with overtime opportunities.
• Paid parental leave, income protection insurance, corporate health discounts, travel discounts and a possible yearly bonus.
• Referral program paying $3,000 for a successful new hire.