Senior Project Advisor - Enrolments and Billing

About the role

This role leads the management and optimisation of enrolment systems and billing processes across Early Learning Victoria's government-owned and operated early learning services. It ensures the integrity, accuracy and continuous improvement of enrolment and billing systems, gives expert advice and support to centre leadership teams, and contributes to strategic decisions through data insights and reporting.

Early Learning Victoria is a business unit of the Department of Education established to deliver 50 new early learning centres offering childcare and Three and Four-Year-Old Kindergarten, as part of the Best Start, Best Life reforms. The first four centres opened in 2025, 14 more in 2026, with all 50 delivered by 2032.

Key responsibilities

• Manage and optimise enrolment and billing systems and processes across the early learning services.
• Ensure the integrity, accuracy and continuous improvement of enrolment and billing systems.
• Provide expert advice and support to centre leadership teams.
• Manage complex enrolment and billing matters.
• Support occupancy performance, financial sustainability and a positive family experience.
• Contribute to strategic decision-making through data insights and reporting.

Required profile

• Strong experience managing enrolment and billing systems within early childhood education or a related service delivery environment.
• Knowledge of Child Care Subsidy (CCS) and Additional Child Care Subsidy (ACCS) processes and fee administration.
• Ability to manage complex operational issues with sound judgement and independence.
• Strong stakeholder engagement skills and the ability to explain complex system or billing information clearly.
• Demonstrated capacity to influence process improvement and support organisational change.

Required skills

• Desirable: highly developed analytical skills, including using Excel and reporting tools to generate insights.

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Applications close 11:59pm on 18 November 2026.