Senior HR Officer

About the role

The Senior HR Officer will deliver a customer‑focused, solutions‑driven HR advisory service across the Public Transport Authority. Working closely with managers and employees, the role supports a broad range of HR functions while ensuring compliance with organisational values, policies and legislation.

Key responsibilities

• Provide advice on fixed‑term conversion, recruitment, performance and probation management, employment conditions, classification, redeployment and diversity initiatives.
• Support the development, review and implementation of HR policies and procedures.
• Contribute to workplace investigations and public‑sector compliance activities.
• Build strong stakeholder relationships and collaborate with the HR team to drive business improvement initiatives.
• Help deliver contemporary HR services that enhance organisational capability and culture.

Required profile

• Proven experience as a generalist HR professional in a complex organisation.
• Strong communication and interpersonal skills with the ability to influence stakeholders at all levels.
• Well‑developed analytical and problem‑solving abilities to provide practical HR solutions.
• Ability to manage competing priorities and deliver outcomes with minimal supervision.
• Experience contributing to HR projects and continuous improvement initiatives.

Required skills

• Knowledge of HR policies, standards and relevant legislation.
• Familiarity with workplace investigations and public‑sector compliance frameworks.