Senior HR Business Partner

About the role

As a Senior HR Business Partner at Shift, you will work directly with leaders across Sales, Customer and Credit teams to build a high‑performing, engaged and inclusive workplace in a fast‑paced, technology‑driven environment.

Key responsibilities

• Partner with leaders at all levels as the primary People & Culture contact for Sales, Customer and Credit.
• Provide commercially grounded HR advice on day‑to‑day employee questions and complex, sensitive issues.
• Coach managers to improve performance, engagement and team leadership.
• Advise on organisational design, role clarity and workforce planning as the business evolves.
• Support integration and development of high‑performing teams, ensuring strong employee experience from day one.
• Lead change projects including restructures and system roll‑outs affecting client groups.
• Ensure consistent application of policies with focus on regulatory and compliance obligations in financial services.
• Identify and recommend improvements to people processes and ways of working.
• Contribute to broader People & Culture initiatives across the business.

Required profile

• 7+ years of generalist HR or People & Culture experience, preferably in financial services.
• Up‑to‑date knowledge of modern HR practices in a regulated environment.
• Proven ability to guide senior and executive stakeholders through change and complex people issues.
• Strong stakeholder management across multiple functions.
• Excellent communication, coaching and influencing skills.
• Strong problem‑solving and decision‑making abilities.
• Tertiary qualification in HR, Business or a related field (preferred).

What we offer

• Collaborative, flat‑structure teams with learning opportunities from senior leaders.
• Regular 100‑day gatherings to share product, technology roadmap and business strategy.
• Hybrid working environment with flexible work policy.
• Industry‑leading 26 weeks paid parental leave.
• Purpose‑built office spaces designed for collaboration, brainstorming and focused work.
• Benefits supporting physical, psychological and financial wellbeing, including a day off on your birthday.