Senior Data Insights & Analytics Analyst

About the role

Telstra is recruiting a Senior Data Insights & Analytics Analyst (permanent, flexible location in Australia) to bring thought leadership, strong business partnership and advanced analytics capability to Operations and Infrastructure. The role shapes strategic data, reporting and analytics solutions that strengthen data integrity, establish trusted enterprise metrics and support proactive decisions on service performance, operational optimisation, investment planning, risk management and customer outcomes.

Key responsibilities

• Lead enterprise reporting, scorecards and analytics solutions covering operational performance, asset health, risk, compliance, financial and investment outcomes.
• Partner with senior stakeholders and project teams to define problems and deliver insight solutions through Agile methodology.
• Represent O&I data and reporting needs in forums with internal teams, service operations and delivery partners.
• Assess the business, customer, risk and investment impact of data management changes and reporting improvements.
• Lead structured data ingestion, integration and automation into strategic data platforms to improve traceability and data integrity.
• Define and track enterprise metrics, design master datasets, baseline dataflows and reusable framework components, and build foundational datasets for transformation initiatives.
• Design, develop and automate analytical solutions such as data models, pipelines and reporting components.
• Establish data governance, ownership, stewardship and assurance standards.
• Generate actionable insights and drive continuous improvement of reporting and analytics processes.

Required profile

• 10+ years of experience across data and analytics, business intelligence, strategic reporting, data architecture and governance, business analysis and transformation in complex enterprise environments.
• Business, leadership, stakeholder management and strategic acumen.
• Business analysis, critical thinking, collaboration and teamwork.

Required skills

• Enterprise reporting, dashboards, scorecards and advanced analytics (descriptive, predictive, prescriptive).
• Data architecture, modelling, semantic layers, dataflows, pipelines and ETL.
• Structured data ingestion, automation, data quality and controls.
• Power BI, Power Query, SQL, Power Platform, Microsoft Fabric and Python.
• Jira and Confluence.

What we offer

• Performance-related pay.
• Access to thousands of learning programs and a global presence across 22 countries.
• Purchased annual leave scheme and an additional Telstra day off.
• 30% discount on Telstra products and services.
• Toolkit provided (laptop, mobile phone and plan paid for).