Senior Business Analyst - Superannuation

About the role

Bluefin Resources is recruiting, through a partner agency, an experienced Senior Business Analyst for a leading Australian superannuation organisation. The role supports a portfolio of business transformation and member-focused initiatives, working across projects that improve member experience and operational processes. It is a business-facing role rather than a technical BA position, based in Sydney's CBD.

Key responsibilities

• Lead business analysis across a portfolio of member-focused and business transformation projects.
• Work with business stakeholders, operational teams and project leads to gather and define requirements.
• Facilitate workshops, document business processes and turn business needs into clear, actionable requirements.
• Carry out current and future state analysis to identify process improvements and better member outcomes.
• Support business impact assessments, process redesign and change implementation.
• Manage competing priorities and collaborate across multiple project teams.

Required profile

• Demonstrated experience in the Australian superannuation industry is essential; previous experience there is mandatory.
• Proven experience as a business-focused Senior Business Analyst delivering business change and transformation.
• Experience on member-focused initiatives, business process improvement or operational transformation projects.
• Strong stakeholder engagement skills, able to challenge, influence and manage expectations.
• Proactive, adaptable and able to work independently across multiple projects.

Required skills

• Requirements gathering, workshop facilitation, process mapping and documentation.
• Understanding of superannuation operations, member services and related business processes.

What we offer

• Contract opportunity with a leading Australian superannuation organisation.
• Exposure to a diverse portfolio of business transformation and member-focused initiatives.
• Projects that directly improve member experiences.
• A collaborative environment with experienced business and project professionals.