Senior Banking Consultant – Campbelltown

About the role

This role is responsible for serving customers directly, having needs‑based conversations and managing them through the property purchasing journey, with a focus on the Home Buyers Journey. It may also support junior staff for more complex customer needs.

Key responsibilities

• Act as ANZ products initiator and role model.
• Eagerly support the Branch Manager in delivering ANZ’s retail strategy and day‑to‑day branch operations.
• Meet customer needs by providing home loans, insurance, investment products and transactional services.
• Take responsibility to ‘know your customer’ from a risk perspective.
• Deliver a positive, relationship‑based customer experience that prioritises complete financial needs.

Required profile

• Prior experience developing strong relationships in a customer‑focused role.
• Significant experience in financial services, preferably retail banking.
• Excellent communication and interpersonal skills.
• Leadership and coaching capabilities.
• Experience as an influential user and promoter of technology.
• Ability to multitask and adapt to change and ambiguity.

What we offer

• Flexible working arrangements.
• Access to health and wellbeing services.
• Discounts on selected ANZ products and services.