Senior Advisor - Liability and Safeguarding Claims

About the role

Gallagher, a global insurance broking, risk management and consulting firm, is hiring a Senior Advisor in East Melbourne, Victoria. The role manages Liability and Safeguarding Claims, advocates for faith-based clients, supports complex claims matters and delivers accurate, timely documentation while keeping strong client and market relationships.

Key responsibilities

• Manage a portfolio of Liability and Safeguarding Claims, delivering strong advocacy and optimal outcomes for clients.
• Provide claims advice and technical support to clients, brokers and account management teams.
• Assess coverage, interpret policy wording and negotiate with insurers and key stakeholders.
• Build and maintain relationships with clients, insurers, lawyers and service providers.
• Ensure timely, accurate claims management, documentation and service delivery in line with Gallagher processes.
• Identify opportunities to improve client outcomes, support business initiatives and stay informed on industry and legal developments.

Required profile

• Qualified lawyer with 3+ years' experience in personal injury, litigation, liability or safeguarding matters.
• Strong understanding of claims management, policy coverage and achieving optimal client outcomes.
• Proven stakeholder management, negotiation, mediation and advocacy skills.
• Experience building trusted relationships with clients, insurers, brokers, lawyers and other key stakeholders.
• Resilient, client-focused professional able to manage sensitive matters and deliver exceptional service.

What we offer

• Personalised career pathways, tailored training programs and tuition assistance.
• Wellbeing initiatives including an employee assistance program, additional Lifestyle Leave and resources for work-life balance.
• Rewards such as discounts at over 350 retailers, an employee stock purchase plan and salary-sacrificed superannuation options.
• Paid volunteering days and an inclusive workplace celebrating diversity.

Offers are subject to satisfactory reference and background checks. Applications are made through the Gallagher careers site.