Security and Safety Officer

About the role

The Department of Justice and Community Safety is recruiting a Security and Safety Officer for its Recruitment Operations team, reporting to the Assistant Manager, Pre-Employment Screening. The officer provides administrative and customer service support to hiring managers, candidates and other stakeholders on security and safety screening matters. The role is fixed-term until 30 June 2027, full-time, paid $81,496-$98,955 per year plus super.

Key responsibilities

• Coordinate the processing of criminal history and other pre-employment checks for prospective employees of high-risk roles, including the Victoria Police fingerprinting process for candidates needing a National Police Certificate.
• Explain the pre-employment security check process to hiring managers and candidates, and conduct follow-up calls to obtain additional information.
• Provide high-quality customer service and administrative support to internal and external stakeholders on security and safety matters.
• Respond promptly to enquiries by phone, electronically or in writing in a professional and courteous way.

Required profile

• Experience providing administrative support and customer service, ideally in a large or complex organisation, with sensitive and confidential information.
• Ability to work in a fast-paced, high-volume environment.

Required skills

• Experience using e-recruitment systems to advertise vacancies and manage candidates.
• Experience advising on HR policies and processes.

Successful candidates must pass pre-employment checks, which may include national police checks and misconduct screening. Applications close 24 November 2026 and include a resume and covering letter.