Sales Development Representative

About the role

DotCollective builds, grows and fixes commerce operations for B2B and D2C brands, and is a Shopify Platinum Partner and the #1 Shopify POS agency in ANZ. As its Sales Development Representative (SDR), you will start the conversations that become client partnerships. The role is full-time or part-time, hybrid and Australia-based, with a Collingwood office and flexible working from home.

You will report to the Growth Manager - Outbound & Partners and work alongside the Growth, Marketing, Delivery, Product and Retail teams.

Required profile

• 0 to 2 years in a sales, business development, SDR/BDR or customer-facing role; agency, SaaS or ecommerce experience is a plus.
• Genuine curiosity about how retail and ecommerce businesses work and grow.
• Confidence on the phone and in writing, with the resilience to handle rejection.
• Strong research skills: quickly working out what a business does, how it sells and where it is likely stuck.
• Organised and disciplined with activity, follow-up and CRM hygiene.
• Comfort using AI tools day to day, with judgement to know when output needs a human edit.
• Coachable, competitive and motivated by targets.

Nice to have

• Familiarity with Shopify, Shopify POS or ecommerce platforms.
• LinkedIn Sales Navigator or a sales engagement tool.

What we offer

• Hands-on coaching, weekly call reviews and a clear development path in sales.
• Team Culture Days every three months, with travel, flights and accommodation covered.
• A day off for your birthday, on top of annual leave.
• An annual professional development budget for courses, conferences or learning time, plus regular Lunch & Learns.
• Paid parental leave: primary carers 14 weeks at full pay (or 28 weeks at half pay), secondary carers 6 weeks (or 12 at half pay).