Rostering Officer

About the role

The Rostering Officer is a remote position responsible for building and maintaining staff rosters that meet participant needs and service agreements. You will ensure compliance with the SCHADS Award and support smooth day‑to‑day operations.

Key responsibilities

• Develop and maintain rosters aligned with participant support requirements, service agreements and staff availability.
• Monitor and act on roster changes, including cancellations, shift replacements and emergency coverage.
• Liaise with support staff and participants to confirm shifts, resolve conflicts and match staff skills to participant needs.
• Approve and confirm staff attendance, collaborate with HR on recruitment needs and work with managers to review rosters.
• Train new support staff on Myxa’s rostering processes and ensure accurate reporting and compliance.

Required profile

• Excellent computer skills and ability to quickly learn new software systems.
• Strong written and verbal communication skills with diverse stakeholders.
• Effective time management, attention to detail and ability to meet deadlines under pressure.
• Ability to work independently, adapt to changing priorities and maintain confidentiality.