Retail Site Manager

About the role

We are looking for a motivated Retail Site Manager to lead the daily operations of our Reddy Express store. You will ensure excellent customer experiences while driving team performance and operational efficiency.

Key responsibilities

• Oversee all day‑to‑day store activities, including opening and closing procedures.
• Deliver high‑quality customer service and resolve issues promptly.
• Plan, create and manage staff rosters to meet business needs.
• Train, develop and motivate team members to achieve performance targets.
• Maintain accurate stock levels, conduct inventory checks and manage ordering.
• Prepare and submit operational reports as required.
• Implement and monitor health and safety policies and procedures.

Required profile

• Proven leadership experience in a retail or hospitality environment.
• Strong communication skills and a passion for coaching others.
• Ability to adapt to change and work well under pressure.
• Excellent attention to detail and a collaborative team mindset.

Required skills

What we offer

• Opportunity to grow within a leading Australian retail group.
• Supportive work environment focused on safety and development.