Relationship Manager - Broker Network (Victoria)

About the role

Latitude is looking for a Relationship Manager to take ownership of a broker portfolio covering Melbourne's eastern suburbs and regional Victoria, together with Western Australian broker relationships managed remotely. The role combines broker visits in Victoria with phone and digital engagement for WA, and focuses on building broker partnerships so they can confidently recommend Latitude's lending solutions.

Key responsibilities

• Grow the broker portfolio by identifying new partners and developing opportunities within existing relationships.
• Create and deliver a territory plan balancing face-to-face engagement in Victoria with remote relationship management across WA.
• Help brokers diversify into personal and asset lending, explaining products and credit policies.
• Deliver presentations, product training and accreditation support, in person and virtually.
• Use pipeline data and market insights to prioritise opportunities and improve performance.
• Work with colleagues to resolve issues, support broker enquiries and deliver a positive experience.

Required profile

• Track record in B2B sales, relationship management or business development within broker distribution or a related industry.
• Experience in consumer finance, residential home loans, commercial lending or asset finance, with an understanding of broker channels.
• Confidence discussing lending products and credit policy, and willingness to deepen knowledge of personal and asset loans.
• Previous experience as a Relationship Manager or Business Development Manager in broker distribution is valuable; qualifications in mortgage broking, finance or a related discipline are welcome.
• Open to Australian or New Zealand citizens or permanent residents only; background checks are required.

Required skills

• Strong communication, presentation and negotiation skills, able to engage partners in person, by phone and online.
• Ability to use data and insights to guide territory activity and manage a sales pipeline.
• Proactive, customer-focused approach and ability to work independently.

What we offer

• An extra week of paid leave each year through the Take 5 initiative.
• Flexible working arrangements.
• Sonder, a 24/7 wellbeing support app.
• Discounts on Latitude products and services.
• Three days of paid volunteer leave annually and dollar-for-dollar donation matching.