Receptionist

About the role

FTI Consulting is seeking a Receptionist to support daily operations at its Melbourne office. As the first point of contact for guests, clients and visitors, you will help create a professional and welcoming environment while providing essential administrative assistance to the executive team.

Key responsibilities

• Answer incoming phone calls promptly and route messages to the appropriate staff.
• Manage the voicemail inbox, return calls or forward messages as required.
• Distribute incoming mail, label items, arrange postage and handle registered mail.
• Book and coordinate couriers, ensuring timely pick‑up and delivery.
• Enter and maintain meeting‑room bookings, preparing rooms with necessary equipment and supplies.
• Greet visitors, issue security passes and maintain a tidy reception area.
• Support administrative tasks such as scanning, filing, copying, binding, labeling and formatting letters.
• Assist with client and marketing events and keep the kitchen area clean.

Required profile

• Entry‑level candidate eager to start a career in office administration.
• Demonstrates initiative, professionalism and strong communication skills.
• Comfortable working in a fast‑paced, client‑focused environment.

Required skills