Receptionist (Fixed-Term) – Front Desk

About the role

As the first point of contact for Aurecon’s Perth office, the Receptionist will create an inclusive, welcoming environment and deliver memorable experiences for clients, visitors and employees.

Key responsibilities

• Anticipate client and visitor needs, respond promptly and troubleshoot issues.
• Coordinate with the Workplace Manager and external suppliers to support office operations.
• Provide practical assistance such as issuing security passes and Wi‑Fi access.
• Continuously seek ways to improve client and employee experience.
• Maintain strong relationships with internal stakeholders, clients and vendors.
• Manage the front‑desk reception Monday‑Friday 9 am‑5 pm, including answering all phone calls, taking messages and ensuring professional handling.

Required profile

• Proven experience in a people‑centric, client or customer‑service role.
• Prior reception experience is advantageous but not essential.
• Ability to quickly learn digital collaboration tools and new systems.
• Excellent interpersonal and written communication skills.
• Collaborative team player confident to influence across the organisation.
• Personable, enthusiastic and passionate about delivering elevated service.
• Self‑starter who is adaptable, resilient and thrives in a fast‑paced environment.