Quality and Education Manager - Aged Care

About the role

Bupa Aged Care, Australia's largest regional aged care and dementia provider, is hiring a full-time Quality and Education Manager for its Banora Point care home. The role leads the home on quality care and services, covering quality governance, compliance and the competency of team members under the Aged Care Quality Standards, while helping identify improvement opportunities and supporting remediation.

Key responsibilities

• Provide quality-focused leadership and coaching, and guide documentation and recording so care meets expected outcomes
• Build team members' knowledge of practice expectations within the Aged Care Quality Standards and their scope of practice
• Identify skill and knowledge gaps and create plans for competency development
• Run preparedness activities and keep the Commission Entry Questions current
• Maintain the Care Home's Plan for Continuous Improvement (PCI) with leadership, meeting monthly or more often to track progress
• Complete the month-end Quality Indicator Report, analyse data and feed improvements into the PCI
• Submit Government NQIP data on time, analyse it and document improvements
• Coordinate monthly Care Home Audits within the Operations Essential audit program
• Support high-quality, person-centred clinical care, including assessment, planning, implementation and evaluation
• Maintain accurate records in line with policy, legislation and privacy requirements

Required profile

• Bachelor of Nursing with current AHPRA registration (essential)
• Postgraduate qualification in Aged Care and Cert IV in Training and Assessment (desirable)
• Proven track record in quality clinical care, coaching and training delivery
• Understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes

What we offer

• Free select health insurance products for you and your immediate family up to $5.5k
• Five free telehealth GP appointments through Blua for you or your family
• VIVA Happier and Healthier wellbeing program
• Career development and access to training and professional development
• Induction and buddy program, and a reward and recognition program