Principal Functional Consultant - D365 Finance & Operations and Business Central

About the role

ITKnocks is expanding its onshore delivery capability and is looking for a Principal Functional Consultant for D365 Finance & Operations and Business Central to join its consulting team in Sydney. The role operates at a lead level, overseeing the delivery of D365 ERP implementations. It is a permanent onshore position based in Sydney, recruited through Pakistan with full relocation support.

Key responsibilities

• Lead and take part in requirement-gathering workshops to capture and analyse client business processes.
• Translate business needs into functional specifications for configuration and development.
• Configure and implement core modules such as Sales, Finance, Purchasing, Inventory, Warehousing and Manufacturing.
• Carry out fit-gap analyses and advise clients on best practices, process improvements and solution options.
• Oversee solution delivery with technical consultants, covering customisations, integrations and reporting.
• Engage with C-level executives and senior client leadership, giving strategic guidance and influencing decisions.
• Manage UAT cycles and ensure delivery quality.
• Deliver end-user training and create documentation to support adoption.
• Recommend continuous improvements to the client's ERP ecosystem after implementation.
• Mentor ERP consultants across onshore and offshore teams and lead pre-sales activities such as demos and RFP submissions.

Required profile

• 10+ years of end-to-end D365 Finance & Operations and Business Central implementation experience.
• Successfully led at least 5 end-to-end implementations of D365 Finance & Operations and Business Central.
• Hands-on expertise in configuring D365 Finance & Operations and Business Central.
• Strong understanding of accounting, supply chain and operational processes.
• Experience facilitating workshops, documenting requirements and preparing functional specifications.
• Experience managing enterprise-level projects with complex integrations to external systems.
• Familiarity with data migration approaches and working with technical teams on integrations and customisations.
• Excellent communication and stakeholder management skills.

Required skills

• Dynamics 365 Finance & Operations and Business Central configuration and implementation.
• Fit-gap analysis and functional specification writing.
• UAT management and end-user training.
• Integration and customisation work with technical teams.

What we offer

• Permanent onshore role in Sydney, Australia.
• Hiring from Pakistan with full relocation support.
• High-impact, enterprise-grade projects with international exposure.
• Opportunity to mentor consulting teams across regions.
• Competitive salary, relocation package and long-term career growth.

Candidates must be willing to relocate; applications are made by sending a resume to the company's HR contact.