Pathology Assistant - Central Specimen Reception

About the role

Queensland Health is recruiting a Pathology Assistant for its Central Specimen Reception team in the Townsville region. The assistant prepares specimens for scientific testing, including processing, registration, aliquoting, data entry, microbiological setup and referral of specimens, and provides an efficient and accurate service to clients both outside and inside the laboratory.

Key responsibilities

• Take part in the day-to-day running of Central Specimen Reception, including the specimen referral function
• Exercise judgement and discretion while maintaining the quality of work
• Contribute to the team's KPI objectives and performance goals by managing workloads and prioritising tasks
• Build customer relationships through strong communication to achieve optimal workflow
• Take part in ongoing education and training
• Comply with NATA/ISO accreditation requirements, including quality control procedures, preparation of procedure manuals and relevant statistics
• Follow workplace policies such as the Queensland Health Code of Conduct, workplace health and safety, infection control, equal employment opportunity and anti-discrimination policy

Required profile

• High work ethic, ability to work autonomously and pride in the work
• Extensive experience delivering high-quality client service
• Ability to respond quickly to client expectations
• Effective communication in individual and group situations

Required skills

• Administration skills including keyboard skills
• Ability to learn computer systems

What we offer

• Career training and development
• Competitive salaries
• Generous leave entitlements
• Employee wellbeing programs

The position is listed as permanent and full-time, with a classification of CA3. Applications remain open for up to 12 months and may be considered for other vacancies, including temporary, full-time or part-time roles.