Parts Expeditor

About the role

Hastings Deering, one of the top 5 Caterpillar dealerships globally, is hiring a Parts Expeditor for its Rockhampton team. This is a permanent Monday to Friday role working closely with the Tractor Shop and Workshop teams to make sure parts are sourced, tracked and delivered on time for machine overhaul and maintenance schedules.

Key responsibilities

• Source, order and expedite parts to support scheduled workshop activities.
• Manage purchase orders and liaise with Caterpillar, Minepack and external suppliers.
• Monitor parts availability, track backorders and escalate supply issues to minimise delays.
• Coordinate parts transfers, deliveries and inventory requirements to meet workshop deadlines.
• Work with workshop teams to understand parts requirements and changing priorities.
• Maintain accurate records and reporting across business systems and parts tracking tools.
• Give regular updates to stakeholders on parts status, delivery timelines and potential risks.
• Support continuous improvement through proactive problem-solving and process management.

Required profile

• Excellent customer service, interpersonal skills and phone manner.
• Ability to learn about CAT and associated products, parts and services.
• Attention to detail and strong verbal and written communication skills.
• Previous parts or automotive experience is desirable.

Required skills

• Intermediate computer skills and ability to learn the business systems used.
• Purchase order management and supplier coordination.

What we offer

• Health checks, Employee Assistance Program, income protection insurance and retail discounts.
• Training at a Caterpillar Centre of Excellence.
• Career paths into leadership, technical specialist or support service roles.