OFC Training & Workforce Manager

About the role

Kmart is looking for an OFC Training & Workforce Manager to join its new highly automated Omnichannel Fulfilment Centre in Moorebank. Reporting to the OFC Site Manager, you will connect operational plans with workforce and training solutions so the right people, skills and coverage are in place. The role shapes workforce planning, onboarding, cross-training and competency practices, partnering with site leaders, People and Capability, Health and Safety, labour hire partners and training providers. Successful applicants start early 2027.

Key responsibilities

• Translate volume forecasts and operational priorities into daily and weekly labour plans and rosters.
• Lead workforce reviews covering recruitment demand, onboarding, transfers, leave, absence coverage and labour hire needs.
• Own the site training matrix, induction, cross-training, refresher training and competency assessment plan.
• Maintain accurate rosters, skills profiles, learning records and workforce data across approved systems.
• Keep training materials and standardised work current with operational and subject matter experts.
• Analyse attendance, labour utilisation, overtime, agency usage, training completion and capability trends to spot risks and improvements.
• Build partnerships with site leaders, support teams, labour hire agencies and training providers to close workforce and capability gaps.

Required profile

• Experience in workforce planning, rostering or labour coordination in logistics, supply chain or another high-volume operation.
• Experience delivering and tracking operational training, onboarding and competency programs.
• A Certificate IV in Training and Assessment is highly desirable.
• Understanding of complex enterprise agreements and their use in workforce planning and rostering.
• Ability to influence leaders, coach team members and communicate clearly across varied audiences.
• A qualification in workforce planning, human resources, business or supply chain is highly regarded.

Required skills

• Advanced spreadsheet analysis, reporting and data visualisation.
• Experience with workforce, time and attendance, learning management and reporting systems.
• Planning and prioritisation skills with a practical approach to workforce challenges.

What we offer

• Flexible hybrid working under the Flex Where, Flex When, Flex Well policy.
• Team member discount card at Kmart, Target, Officeworks and Bunnings.
• Brighter Benefits program with over 60 suppliers.
• Bonus program for eligible team members.
• Inclusive parental leave and support through a partnership with Circle In.
• Dynamic learning and support program, and a Mentor Program as mentee or mentor.
• Kudos peer-recognition program and career opportunities across the Wesfarmers Group.