Manager, Child and Family Services

About the role

FamilyCare, one of regional Victoria's largest community service organisations, is recruiting a Manager of Child and Family Services (Goulburn Valley) based in Shepparton. The role delivers operational oversight of all services in the team, supervises Team Leaders, handles reporting obligations, maintains key stakeholder relationships and sits on the FamilyCare Management Team.

Key responsibilities

• Build and maintain relationships with funding body representatives and other key external stakeholders
• Contribute to strategic planning, including the development of annual operational plans
• Manage the day-to-day operations of Child and Family Services programmes, including the risk management of children and young people
• Ensure services run in an integrated way, from initial contact and assessment through delivery to review and evaluation
• Work with the Human Resources Manager, Team Leaders and the Director of Service Development to secure the right people for funded activities and programs

Required profile

• Degree in Social Work, Welfare, Community Services' Sector Management or another relevant discipline
• Experience leading and managing staff
• Knowledge of the community services sector
• Experience in service development, including tender and submission preparation
• Well-developed negotiation, conflict resolution and advocacy skills
• Willingness to obtain a valid Working with Children Check and a satisfactory National Police Check before starting; an International Police Check is required if you have lived overseas for more than 12 months in the last 10 years
• Valid Victorian driver licence
• Postgraduate qualification in Management and/or Leadership is desirable

What we offer

• Salary of $136,776 to $142,158 depending on qualifications, skills and experience, plus superannuation
• Choice of a fully maintained vehicle or $15,000 in addition to salary
• Salary packaging up to $15,900 per year and meals and entertainment packaging up to $2,650 per year
• Professional development opportunities with a dedicated training budget
• Fixed hybrid work arrangements and accrued day off option
• Generous leave entitlements, health and wellbeing incentives and access to an Employee Assistance Program

Applications close on 23 November 2026 and require a cover letter, resume and a written response to the Key Selection Criteria in the Position Description.