Maintenance Technician - Elevator and Escalator Service

About the role

KONE is looking for a Maintenance Technician to join its Service team in Perth, WA. You will service and maintain KONE's elevators, autowalks and escalators across a diverse portfolio of sites, from low-rise residential buildings to some of the world's tallest skyscrapers, while delivering exceptional customer service.

Key responsibilities

• Attend to maintenance activities and repairs
• Respond to breakdowns on elevators and escalators
• Carry out all activities in line with KONE policies and procedures, including health, quality and safety standards
• Build and maintain strong customer relationships through excellent service
• Identify opportunities to promote KONE products and solutions that add value for customers
• Be able to start and finish at flexible times and work after hours as required

Required profile

• Qualified electrical licence required
• Lift industry experience preferred
• Valid Australian driver's licence
• Experience managing critical breakdowns and meeting stakeholder expectations
• Applicants must be Australian or New Zealand citizens, or hold Australian permanent residency

Required skills

• Self-motivated, able to manage competing priorities and workloads
• Commitment to working safely with a strong focus on quality
• Customer service mindset and ability to build lasting customer relationships
• Excellent communication skills and teamwork
• Ability to identify customer needs and promote KONE products where appropriate

What we offer

• Two RDOs per month and a competitive base wage, with overtime available
• Career progression opportunities within a global organisation
• Comprehensive learning and development programs

The position is sourced directly by KONE; applicants should apply through the company's careers page. No agency approaches are requested.