Logistics Officer

About the role

You will support the smooth operation of Novita's logistics function by safely storing and delivering items, managing stock movements, and processing client orders. This hands‑on role involves cleaning and preparing disability equipment for client use, requiring strong attention to detail and adaptability.

Key responsibilities

• Safely prepare, clean, pack, and dispatch stock manually and using equipment such as forklifts, order pickers, and reach trucks.
• Operate material handling equipment safely and efficiently in line with procedures.
• Manage inbound and outbound phone calls to coordinate orders, deliveries, and collections with clients and internal stakeholders.
• Inspect disability equipment before delivery and after collection, clean it and report any maintenance needs.
• Liaise with clinicians, Allied Health Assistants, and clients to coordinate equipment distribution.
• Contribute to the development of work instructions and procedures.
• Adhere to Novita’s work health and safety systems and report any unsafe conditions or practices.

Required profile

• Previous warehouse or logistics experience.
• Familiarity with computerized stock systems.
• Valid forklift and order picker licences.
• Valid driver’s licence and willingness to use own vehicle if required.
• Basic computer literacy.
• Ability to meet deadlines and work effectively under pressure.
• Strong customer‑service focus.
• Teamwork, initiative and task‑prioritisation skills.

Required skills

• Forklift operation
• Order picker operation
• Reach truck operation
• Computerised stock system usage
• Basic computer literacy