Loan Writer / Parabroker - Australian Mortgage Experience

About the role

The Loan Writer drafts, reviews and refines loan documentation such as applications, agreements and supporting materials, ensuring clarity, accuracy and compliance with policies and regulations. The role works closely with loan officers and client-facing teams, translates complex financial terms into accessible language and supports process improvements. It starts as a full-time in-office position with flexibility once established.

Key responsibilities

• Review income, liabilities and supporting documents, complete servicing calculations and scenario modelling
• Research lender policy and work with the broker to allocate each scenario to the right lender and structure
• Prepare and lodge applications and supporting notes via ApplyOnline so they need no rework
• Drive files from lodgment through assessment, valuation, approval, loan documents and settlement
• Respond to MIRs and lender conditions promptly, and coordinate valuers, solicitors and settlement agents
• Monitor the pipeline, flag files at risk of delay and escalate early
• Collect documents from clients and keep clients, referrers and third parties updated at each milestone
• Identify gaps or risks in a file and propose solutions before they become lender queries
• Meet NCCP, lender and internal documentation requirements and keep accurate records in MyCRM, ApplyOnline and lender systems
• Prepare comparisons and client summaries internally and support the broker on proposals and application strategy

Required profile

• 2 to 3 years of experience in residential loan writing or mortgage broking support
• Demonstrated experience preparing and lodging applications across a broad residential lender panel, including major banks, non-banks and specialist lenders
• Working knowledge of lender credit policy and proven experience managing files from submission to settlement, including MIR responses and lender escalation
• Cert IV in Finance and Mortgage Broking or Diploma of Finance and Mortgage Broking Management
• Exposure to self-employed and Alt Doc applications, including company financial statements, trust structures and business tax returns
• Exposure to SMSF and non-bank lending

Required skills

• Lender servicing calculators and broker portals
• MyCRM and ApplyOnline (AOL) experience is essential
• Strong written communication, as documents are read and acted on by lenders
• High attention to detail and the ability to run multiple live files at once