Lead User Researcher – Hardware Research

About the role

Resmed is seeking a Lead User Researcher to shape the future of its physical products through deep user insight. This six‑month fixed‑term contract will focus on hardware such as masks, devices, accessories and connected experiences, working closely with engineering, design and product management.

Key responsibilities

• Lead end‑to‑end research strategy across hardware and connected‑experience programs.
• Design, conduct and guide a range of research activities from early discovery through concept evaluation.
• Translate insights into evidence‑based recommendations that inform product, design and business decisions.
• Communicate insights through compelling storytelling to build empathy for users across Resmed.

Required profile

• 10+ years of experience researching physical products, preferably in medical devices or healthcare technologies.
• Strong qualitative and mixed‑method research background with confidence leading in‑person studies.
• Proven ability to drive research projects from planning through delivery in product development settings.
• Excellent communication, facilitation and storytelling skills, and ability to influence senior stakeholders.

Required skills

• Qualitative and mixed‑method research techniques.
• Experience planning and executing user research in regulated or healthcare environments.

What we offer

• Opportunity to impact products that improve the health and sleep of millions worldwide.
• Collaborative, user‑centered research team at the intersection of healthcare and technology.