IT Support Intern (Sydney)

About the role

Study & Work places students and recent graduates with host companies in Sydney for its Study & Work Professional Internship Program. As an IT Support Intern you will work in the host company's IT department under the supervision of experienced professionals, gaining practical technical skills while supporting daily IT operations. The placement is part-time, typically 2-3 days per week, and lasts 12 weeks.

Key responsibilities

• Provide first-level technical support to staff and users
• Assist with troubleshooting hardware and software issues
• Support system setup, installation and configuration
• Assist with network maintenance and basic security checks
• Support user account setup and system access management
• Maintain IT documentation and support logs
• Assist with system updates and routine maintenance
• Support internal IT projects and ad hoc technical tasks

Required profile

• Students or recent graduates in Information Technology, Computer Science or related fields
• Candidates seeking local Australian work experience in IT support
• Individuals motivated to learn and develop technical skills in a real workplace

What we offer

• Practical IT experience in a professional workplace with mentoring from experienced IT professionals
• Internship placement, recruitment screening, an internship agreement and structured training plan
• Internship insurance coverage and ongoing mentoring and support
• Performance monitoring, supervisor feedback, certificate of completion and reference letter on successful completion
• Job placement support after the internship
• Program fee of $2,200 payable upon successful placement

To apply, send an updated resume and a short statement of interest through the application form.