IT Field Engineer (Rockhampton) – Flexible Casual Role

About the role

We are looking for skilled IT Field Engineers to provide on‑site support across Rockhampton and surrounding areas. The role is casual and flexible, ideal for freelancers or part‑time technicians who enjoy hands‑on work in end‑user computing and network environments.

Key responsibilities

• Deliver 1st and 2nd level deskside support for PCs, mobiles, printers, AV devices and basic networks.
• Diagnose, investigate and resolve hardware, software and networking issues.
• Install, configure and image Windows PC devices, including desktop rollouts.
• Provide hardware support in data‑centre environments and liaise with remote teams.
• Perform IMACD service requests, break/fix incidents and Smart Hands support as required.

Required profile

• Proven experience in end‑user computing, network hardware installation and desktop deployments.
• Ability to work independently and communicate directly with on‑site clients.
• Strong time‑management and prioritisation skills.
• Relevant IT degree, training or equivalent experience.

Required skills

• End User Computing (EUC)
• Network hardware installation
• Desktop rollout and PC imaging
• Microsoft Windows OS
• Microsoft Office Suite
• Active Directory
• IP telephony (advantageous)
• IMACD service requests
• Break/Fix incident handling
• Smart Hands support

What we offer

• Casual, flexible work arrangements.
• Varied shifts including early mornings, evenings and weekends.
• Opportunities to work across multiple client environments.