Invoicing Officer

About the role

We are seeking a detail‑oriented Invoicing Officer to support weekly invoicing, therapist‑payment preparation, spreadsheet reviews, billing administration, and client‑service operations. The role demands high accuracy, strong Excel skills, excellent communication and the ability to meet strict weekly deadlines.

Key responsibilities

• Review therapist spreadsheets and supporting documentation received each week.
• Calculate therapist payments and company retention amounts accurately.
• Generate and issue participant invoices through Xero.
• Cross‑check billing information and identify discrepancies or errors.
• Communicate with therapists regarding missing information, corrections, and submission issues.
• Upload and maintain bills and invoices within Xero.
• Assist with weekly payment preparation and remittance processing.
• Maintain accurate records and tracking spreadsheets, supporting reconciliation and reporting as required.

Required profile

• Bachelor’s degree in Management, Business Administration, Accounting, Finance or a related discipline.
• Excellent written and spoken English.
• Strong numerical and analytical ability with high attention to detail.
• Ability to manage repetitive tasks while maintaining quality.
• Ability to learn systems and processes quickly.

Required skills

• Microsoft Excel
• Xero invoicing software