Injury Management Coordinator

About the role

Western Sydney University is recruiting a full-time, ongoing Injury Management Coordinator (HEW 8 level) on the Hawkesbury campus, with flexible working arrangements. The role manages workers compensation claims, workplace rehabilitation and return-to-work programs across the university and its entities, coordinating complex cases from injury reporting through to investigation, treatment, suitable duties and sustainable return to work.

Key responsibilities

• Manage a caseload of 40+ open matters, including complex recovery plans
• Work with staff, supervisors, People & Culture, insurers, health professionals and rehabilitation providers to develop return-to-work and reasonable adjustment arrangements
• Provide specialist advice on workers compensation, rehabilitation, injury management and legislative obligations, keeping policies, procedures, records and communications clear
• Use claims, insurer, HRMS and finance data to identify trends, monitor costs and performance, and prepare evidence-based reports and recommendations
• Manage insurance renewal and financial administration, and develop education and improvement initiatives
• Support injury management governance and stakeholder engagement, and strengthen supervisor capability through targeted education

Required profile

• A relevant postgraduate qualification or equivalent experience in health administration, allied health, rehabilitation coordination or a related field
• SIRA-approved Return to Work Coordinator training (or interstate equivalent)
• At least 3 years' experience managing workers compensation claims and workplace rehabilitation cases
• Extensive knowledge of injury management and workers compensation legislation, including work health and safety and discrimination requirements
• Strong analytical, communication, negotiation and stakeholder management skills, with experience preparing reports, plans, procedures and assessments
• Evidence of full-time working rights in Australia at application

What we offer

• Salary of $120,754 - $134,051 per year, plus 17% superannuation and leave loading
• Staff-only products and offers with selected banking partners, salary sacrifice for onsite parking and novated motor vehicle leasing
• Free Employee Assistance Program, annual flu vaccination, Fitness Passport membership and discounted private health cover
• Discounted onsite childcare at the university's campuses

Applications are made through the university's online recruitment system, which includes screening questions; enquiries go to the Director, Safety and Wellbeing. The closing date is 11 November 2026.