Heavy Vehicle Technician

About the role

Western Truck Group (WTG), a truck sales, parts and service business with dealerships and service centres across Queensland, the Northern Territory and regional New South Wales, is hiring a Technician for its Rockhampton site. The technician performs diagnostic, repair and servicing work on engines and mechanical systems in line with warranty guidelines, company policy and the Line Manager's instructions, within a supportive team.

Key responsibilities

• Advise customers on vehicle mechanical condition and diagnose issues accurately.
• Repair engines, transmissions, suspension systems and other components.
• Complete warranty-related tasks, including dismantling and reassembly and parts ordering.
• Record work and component serial numbers in company systems for compliance.
• Maintain up-to-date technical knowledge and use tools safely.
• Carry out test drives and final assessments.
• Guide, mentor and train apprentice technicians while ensuring safe work practices.
• Deliver high-quality customer service.

Required profile

• Relevant trade qualifications and certification to work as a Heavy Vehicle Mechanic.
• Post-trade experience in a similar role; additional automotive or mechanical qualifications highly regarded.
• Volvo or Mack experience preferred, with proven ability to train apprentices.
• Strong technical aptitude and knowledge of the automotive industry.
• Ability to work autonomously, manage time and multitask in a fast-paced environment.

What we offer

• A competitive salary and benefits.
• Career development and growth opportunities.
• A supportive, collaborative team in a growing organisation.

Only shortlisted applicants will be contacted; interested candidates can contact the employer directly to arrange a confidential discussion.