Head of Quality & Governance

About the role

Ageing Australia is seeking a strategic leader to head its Quality & Governance portfolio. Reporting to the Director of Services, you will shape products, services and systems that help members deliver safe, high‑quality aged‑care. You will lead a small high‑performing team while driving innovation, commercial growth and sector influence.

Key responsibilities

• Define and execute the strategic direction of the quality and governance portfolio, aligning with member needs and sector reforms.
• Identify emerging risks, trends and opportunities and translate them into practical resources for providers.
• Oversee portfolio budgets, financial performance and revenue‑generating services to ensure sustainable growth.
• Develop tools and services that enable safe, high‑quality care and embed robust governance, reporting and risk‑management practices.
• Represent Ageing Australia in industry, government and stakeholder forums, contributing to sector leadership and reform discussions.
• Build and maintain relationships with members, regulators, partners and key stakeholders.
• Lead, coach and develop the team, building capability for current priorities and future growth.

Required profile

• 10+ years of experience in quality, governance, compliance or regulatory roles within the aged‑care or health sector.
• Proven strategic leadership ability with a track record of delivering outcomes.
• Strong stakeholder management and communication skills.
• Experience managing budgets and driving commercial growth.

Required skills

What we offer

• Five weeks' annual leave.
• Flexible and hybrid working arrangements.
• Annual professional development allowance.
• 12 weeks paid parental leave with the option to purchase additional leave.
• Confidential Employee Assistance Program for you and your immediate family.
• Employee discounts across leading retailers and service providers.
• Annual wellness day.
• Opportunity to shape the future of aged care nationwide.