Groups Travel Consultant

About the role

Flight Centre is looking for a Groups Travel Consultant in its Victoria office. The Group team arranges trips for groups of 10 to 400 people, such as conferences, corporate incentives, sporting bodies and large family groups. The consultant acts as an expert for their customer's needs, covering flights, accommodation, cruises, tours, insurance and more, and works toward KPIs and incentive targets.

Key responsibilities

• Build strong customer relationships to meet KPIs and incentive targets.
• Arrange travel solutions including flights, accommodation, cruises, tours and insurance.
• Build itineraries, prepare invoices and operate the booking systems.
• Work efficiently and switch between different booking programs while a customer is present.

Required profile

• At least two years of experience as a travel consultant; group booking experience is an advantage.
• Well-known travel expert with a keen eye for detail and destination knowledge.
• Organised, able to manage time effectively and handle complexity.
• Comfortable with the behind-the-scenes work of building itineraries and invoices.

Required skills

• Knowledge of GDS systems.
• Speed and efficiency in booking.

What we offer

• Hybrid or fully remote working arrangements.
• Base wage plus uncapped incentives, earning a percentage of every sale from day one.
• In-house travel deals for yourself and your friends and family.
• Career opportunities within a global network of brands, promoted from within.
• Reward and recognition events, including the annual Global Gathering.