Group Quality Assurance Manager

About the role

Shirley Parsons is recruiting, through an international heavy lifting and craneage services specialist, a Group Quality Assurance Manager based in Sefton, Sydney. This is a key leadership role supporting operations across Australia and international markets, working closely with senior leadership and operational teams to strengthen quality frameworks and embed best practice. It combines governance, auditing and performance improvement, with a focus on influencing behaviour and improving reliability.

Key responsibilities

• Lead and continuously improve the ISO 9001 Quality Management System across Australian and international operations
• Manage internal and external audits, including non-conformance and corrective action processes
• Oversee quality assurance across workshop operations and third-party service providers
• Drive continuous improvement using root cause analysis, Lean and Six Sigma
• Develop and maintain quality reporting frameworks, analysing performance data and spotting improvement opportunities
• Partner with engineering, operations and senior leadership to embed quality across business processes
• Act as the central point of contact for quality matters across the business and its stakeholder network

Required profile

• Extensive quality assurance experience in engineering, heavy equipment, construction or similar industries
• Tertiary qualification in Engineering, Quality Management or a related discipline
• Strategic thinker who identifies risks and implements proactive solutions
• Strong stakeholder engagement and influence skills across multiple functions
• Adaptable and resilient in a fast-paced, complex environment

Required skills

• Strong knowledge of ISO 9001 standards and Quality Management Systems
• Experience implementing continuous improvement with Lean, Kaizen and Six Sigma
• Analytical and reporting capability