Front of House Attendant – Function Services

About the role

The Function and Front of House Attendant provides excellent customer service at The Round, Whitehorse’s performing arts and function centre. You will support catering, bar, and ushering operations while ensuring a safe, welcoming environment for guests and stakeholders.

Key responsibilities

• Deliver friendly, efficient service to patrons, hirers, and visitors.
• Assist with catering set‑up, food and beverage service, and bar operations.
• Usher guests to their seats, manage crowd flow, and maintain venue cleanliness.
• Support health and safety protocols and respond to any incidents.
• Collaborate with team members and supervisors to meet service standards.

Required profile

• Strong customer service and communication abilities.
• Previous experience in a hospitality or venue environment.
• Ability to work well in a team under routine supervision.
• Problem‑solving skills to address guest issues promptly.

Required skills

• None explicitly listed.

What we offer

• Opportunity to contribute to community cultural events.
• Supportive, collaborative workplace culture.
• Flexible casual employment with competitive hourly rate.