Field Technician

About the role

Computer Cures is seeking enthusiastic Field Technicians to deliver on‑site IT support to homes and small businesses across Melbourne. You will travel to client locations, diagnose issues and provide friendly, easy‑to‑understand solutions.

Key responsibilities

• Travel to client sites throughout Melbourne Metro and surrounding suburbs.
• Diagnose and resolve problems with internet, email, printers, Wi‑Fi, routers, PCs, Macs, mobile devices, smart TVs and streaming services.
• Install and configure network equipment, Wi‑Fi solutions, antivirus, backup and security systems.
• Perform virus and malware removal, system clean‑ups and performance optimisation.
• Provide clear advice, maintain accurate job records and communicate professionally with clients.

Required profile

• Proven experience in IT support across Windows, macOS, iOS, Android, Microsoft 365 and Google Workspace.
• Strong hardware troubleshooting, software support and home/small‑business networking skills.
• Excellent communication ability to explain technical solutions in simple terms.
• Reliable vehicle, own tools and a laptop or tablet.
• Full Australian working rights and willingness to obtain a police check.

Required skills

• Windows
• macOS
• iOS
• Android
• Microsoft 365
• Google Workspace
• Hardware troubleshooting
• Software support
• Networking and Wi‑Fi configuration
• Antivirus, backup and security systems
• Virus and malware removal
• System optimisation

What we offer

• Flexible full‑time, part‑time or contractor arrangements.
• Competitive pay with regular EFT payments.
• Consistent workload and admin support from the Melbourne team.
• Ongoing training and opportunities to grow skills and income.