Family Violence Crisis Specialist - Brief Intervention

About the role

Safe Steps is Victoria's only 24/7 family violence response centre, acting as a state-wide entry point for victim-survivors of domestic and family violence. Reporting to the Team Leader, the Family Violence Crisis Specialist provides specialist brief intervention case management to adult and child victim-survivors living in emergency accommodation. This is a permanent part-time position (0.8 FTE) working four days per week.

Key responsibilities

• Provide telephone and web-based crisis intervention, information, advice and referrals to victim-survivors and service providers
• Deliver brief intervention case management, including risk management and safety planning
• Assess and respond to family violence risk using the MARAM Framework
• Work in line with trauma-informed, evidence-based practice
• Contribute to continuous quality improvement and take part in team collaboration, supervision and reflective practice
• Promote inclusive, culturally safe practice for LGBTIQA+, CALD, Aboriginal and Torres Strait Islander communities and people with disabilities
• Maintain accurate client records in line with legislative and organisational requirements

Required profile

• Bachelor of Social Work or equivalent, or willingness to work towards one
• Some experience in the specialist family violence sector or crisis-focused roles; related experience in AOD, mental health, homelessness and other fields is highly valued
• Strong understanding of the Victorian family violence system and service landscape
• Ability to assess and respond to risk using the MARAM Framework
• Sound knowledge of trauma-informed practice, crisis intervention and the gendered nature of violence
• Excellent written and verbal communication skills, including in crisis-driven environments
• Commitment to Safe Steps' values of Integrity, Diversity and Empowerment
• Current Working with Children Check and willingness to undergo a National Police Check

Required skills

• Desirable: experience in telephone and/or crisis services
• Desirable: experience delivering short-term case management and/or family violence risk assessment
• Desirable: completion of MARAM Comprehensive (Tier 1) training or willingness to complete it

What we offer

• SCHADS Award Level 5 remuneration with generous salary packaging
• Supportive supervision, reflective practice and continuous training
• An inclusive, values-driven workplace committed to staff wellbeing