Facilities Officer (Casual)

About the role

RMIT's College of Vocational Education (VE) is looking for a Casual Facilities Officer to join the Planning & Resources team at the Melbourne CBD campus. Working under the Facilities Coordinator, the officer supports day-to-day facilities and technology services so staff can access and maintain the equipment, spaces and resources they need. The role focuses on technology assets and services, including onboarding, equipment deployment, asset records and staff requests, and also contributes to facilities projects, space management, technical spaces, events and showcases. It suits someone who enjoys working with technology, solving practical problems and providing good customer service.

Key responsibilities

• Respond to requests submitted through RMIT's service management systems
• Help order, deliver, set up and replace technology equipment and assets
• Maintain accurate asset records, documentation and registers
• Support staff onboarding with workplace technology and furniture
• Assist with technology refresh and equipment lifecycle processes
• Support facilities projects, space management and minor works
• Work with staff and support teams to resolve operational, facilities and technology issues
• Provide responsive customer service to staff across the College

Required profile

• Experience providing administrative, operational or customer-focused support in a large, complex organisation
• Strong digital literacy and ability to learn new systems quickly
• Organised, detail-oriented, with strong written and verbal communication skills
• Calm, approachable, solutions-focused and able to work collaboratively in a team
• Initiative and problem-solving, seeking escalation when needed

Desirable

• Experience with service management, ticketing or request-tracking systems
• Experience supporting technology equipment, asset administration or facilities operations
• Experience in a tertiary education or similar complex environment

The position is on-campus and requires a Working with Children check. Applications close 4 November 2026; submit a CV and cover letter through the online application link.