Engineering Manager / Squad Tech Lead - Digital & AI

About the role

CommBank's Customer Digital & AI squad builds and runs self-service experiences for customers through Companion, which covers NetBank and the CommBank App. As Engineering Manager and Squad Tech Lead you will lead the team building these experiences, combining hands-on technical work with people leadership. The role sits in Sydney CBD.

Key responsibilities

• Lead a multidisciplinary squad delivering customer experiences across NetBank, the CommBank App, GraphQL and supporting backend services.
• Set technical direction and help the team decide on architecture, API boundaries, performance, accessibility, security and maintainability.
• Contribute to production code and code reviews, helping to establish patterns and unblock the team.
• Work with Product and Design during discovery, before solutions become delivery commitments.
• Build a team with clear expectations, give useful feedback, support career development and handle performance issues directly.
• Make build-and-run ownership part of everyday engineering through automated testing, observability, resilience and operational readiness.
• Improve how the squad releases changes, including CI/CD, automation, release practices and the size and safety of changes.
• Help the team use AI-assisted engineering responsibly, with generated code understood, tested and reviewed like any other work.

Required profile

• Has led engineers delivering customer-facing digital products in production.
• Comfortable contributing to production code while leading people and setting technical direction.
• Can guide architecture and implementation decisions without making every decision themselves.
• Has managed engineers, supported their development and handled difficult performance or delivery situations.
• Uses customer feedback, production data and engineering evidence to test assumptions and change direction.
• Understands the practical demands of running secure, resilient software at scale.

Required skills

• Full-stack web engineering, ideally with Next.js, React, TypeScript and GraphQL, and backend integration.
• Familiarity with native iOS and Android development to lead work across web and app experiences.
• Relevant technologies: Node.js and/or .NET and C#, GitHub Actions, Terraform and CloudFormation, automated testing, monitoring and observability, secure design, identity, privacy and encryption.