Ecommerce Account Specialist

About the role

Wild Republic, a toy brand focused on nature and wildlife, is expanding its digital presence and is looking for an experienced Ecommerce Account Specialist to drive growth across its online direct-to-consumer and marketplace/wholesale partnerships. The role sits in Brisbane, Sydney or Melbourne and is hybrid and full time.

Key responsibilities

• Identify and secure new e-commerce opportunities and distribution channels
• Run performance reviews and business planning with digital partners
• Manage product listings, content, pricing and inventory across wholesale online platforms
• Optimise product discovery and conversion across every platform
• Coordinate promotional campaigns and seasonal merchandising
• Keep brand presentation and compliance consistent across digital platforms, working with the international marketing team on assets and content
• Track KPIs such as sales, conversion, traffic and margin and turn them into data-driven recommendations
• Support demand forecasting and inventory planning, and monitor competitor activity and market trends

Required profile

• 3+ years of experience in e-commerce account management, online sales or wholesale digital channel management
• A proven track record managing online wholesale accounts or e-commerce platforms
• Self-motivated, analytical and able to work autonomously

Required skills

• Proficiency with e-commerce platforms such as Shopify, Amazon Business and online marketplaces
• Advanced Excel for data analysis, reporting and forecasting
• Nice to have: third-party marketplace management platforms, knowledge of wholesale and DTC distribution models, CRM familiarity, and understanding of SEO, digital merchandising and content optimisation