Early Childhood Compliance Officer - Dandenong

About the role

VECRA is looking for an Early Childhood Compliance Officer to join its Dandenong office. The Operations Branch manages and supports regional teams that deliver VECRA's regulatory work, assessing and rating early childhood education and care services against the National Quality Standard, conducting inspections under the National Law and Children's Services Act, and investigating alleged non-compliances. The successful candidate will support area-based teams with administrative, regulatory and compliance work.

Key responsibilities

• Provide administrative support to the area or region, assist with report writing and carry out other administrative and regulatory tasks as required by the Operations or Regional Manager
• Conduct compliance service visits across education and care settings such as outside school hours care, occasional care, long day care and kindergartens, assessing compliance against the National Law and associated regulations
• Support senior and experienced authorised officers with regulatory visits as directed
• Assess complaints and incident notifications from parents, community members, educators, approved providers and services, and manage and triage them consistently
• Prepare compliance documentation including correspondence, observation notes, compliance reports and records of notable incidents
• Attend and take part in team meetings, and communicate with internal and external stakeholders
• Maintain accurate data in the National Quality Agenda IT system

Required profile

• Valid Victorian Working with Children's Check and Victorian driver's licence (essential)
• Experience in administration, compliance, investigations or an early learning environment is ideal; suitable transferrable skills are considered
• Relevant qualification in compliance, regulation, business administration, early childhood education or similar is desirable
• Willingness to travel within the work area and across South Eastern Victoria, including occasional overnight travel, and to attend the Dandenong office

Required skills

• Planning, organising and problem-solving skills, including data entry and management
• Sound judgement and clear verbal and written communication
• Strong general administrative skills, advanced computer skills and ability to follow business rules
• Ability to work collaboratively with stakeholders and team members

Applicants must submit a CV and a cover letter (maximum 2 pages) summarising their skills, experience and suitability. Applications close 11:59pm on 4 November 2026. Preferred applicants may be asked to complete a police check.