Duty Manager - Hospitality Leadership

About the role

Australian Venue Co. is looking for an experienced and motivated Duty Manager to join the leadership team across Terminus Hotel and Criterion Hotel in Yarrawonga. The role covers bar, restaurant and gaming operations, functions and entertainment, with a hands-on position leading a team and helping create great guest experiences.

Key responsibilities

• Lead shifts across bar, restaurant and gaming operations
• Support, coach and develop team members
• Deliver friendly, attentive service and resolve guest concerns
• Open and close the venue independently
• Manage cash handling, reconciliation and end-of-day reporting
• Maintain liquor licensing, responsible service, safety and venue standards
• Support daily operations and keep the venue looking its best

Required profile

• Experience as a Duty Manager or hospitality supervisor, ready for the next step
• Current Victorian RSA and relevant gaming qualifications, or willingness to obtain them
• Availability to work evenings, weekends and public holidays
• Ability to stay calm, make sound decisions and support the team under pressure

What we offer

• Competitive salary based on experience
• Training and leadership development, and career progression within Australian Venue Co.
• A supportive management team
• Staff discounts and team benefits